Refund Policy

We want you to be completely satisfied with your purchase from our website PopShoeOfficial.org. If for any reason you are not satisfied, you may return or exchange your item within 30 days of purchase.

Please contact our customer service team to request a return authorization within 30 days of purchase. You can reach us at bestplacesneakers@gmail.com . Please have your order number and reason for return available when contacting us.

Once you receive a return authorization, please follow the instructions provided to ship the item back to us. We recommend using a trackable and insured method of shipping to ensure safe delivery.

Upon receipt of the returned item, our team will inspect it to ensure it is in good condition and unused. If the item meets our return criteria, we will issue a refund or exchange for the item.

If you would like to exchange your item for a different size or style, please follow the return process above and indicate the new size or style in the return note.

Once we receive your returned item and confirm its condition, we will issue an exchange for the requested size or style. Please allow up to 3-5 business days for processing and delivery of the new item.

Please note that returns and exchanges are subject to a 20% restocking fee for all non-defective returns. This fee will be deducted from the total refund amount. We do not accept returns on used, damaged, or washed items. All returned items must be in original, unworn condition with all tags and packaging intact.

Thank you for shopping with us! We look forward to providing you with the best possible shopping experience.